Note: please check the sizing info before purchasing. Replacement: If the shoe happens not to fit well, either too small or big. Please refer to the size chart above, and contact Amazon or for replacement. Return Tips: 1.Please make sure the shoes has not been stained or damaged. 2.Shoes should be with original package when returned. How to Care: 1.Clean the shoes thoroughly with neutral detergent and a soft bristled brush to remove extra dirt. 2.Please take care of the shoes by gently carding along with the nature grain of the fabric. 3.Use shoe boxes to keep them if you do not wear. 4.Be sure to place them away from moist environment and avoid direct sun exposure